WebStraight Talk Home Internet service available in select areas. The latest review Sales/Customer Service was posted on Feb 21, 2023. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. I will be looking for another pre pay service with hopefully much better customer service! Verification can help ensure real people write reviews about real companies. I mean extremely rude. Straight Talk represents will, however, be able to provide you instructions for getting your device replaced or serviced. It is affordable and I like that I could bring my own phone. Press 1, then 5, then press # three times. They are crooks and will not help! | Their website claimed my transaction didn't go through even though my credit card was charged. I then told him that we would be leaving Straight Talk before the weeks done. I can't say I've ever had to deal with a service rep but that's a perk ain't it? He said he was sorry but not allowed to once the ticket said it was denied. WebStraight Talk is committed to providing our customers the best customer service. Access self-service 24/7 to buy service, manage your rewards, enroll in Auto-Refill and more. He'd sobered up four years back after several rounds of nearly fatal encounters with various substances. Does Straight Talk offer a refund after cancellation? Text 611611 to check your balance, get refills and much more. Copyright 2022 Consumers Unified LLC. In order to request the transfer and initiate the activation process please go to www.straighttalk.com/Activate, and select the radio button option "Activate my phone with a number transferred from another company." What a complete waste of time. They also have a rewards program so you can earn points to get free monthly plans. Help is just text away. You have quick links to Refill, Activate Shop Plans and Shop Phones at the top of each page. We've come across 5 numbers locally that we can't call. Get immediate Straight Talk support from HelpOwl.com. CROOKS! Service is currently available for your address. You can call us directly and we will help you. Calling customer support is useless. Straight Talk offers basic cellphone coverage and the option to purchase discounted phones or keep your current phone. When I got home to do the setup it said I had no service at my address. We've created these shortcuts and apps to try to help customers like you (and ourselves!) After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. Depending on location, powered by 5G or 4G they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! After installing it in my phone it said SOS for the cell signal. File your review. Tried again this afternoon, rep. was very rude and condescending. I didnt know it was on auto pa Payed my bill and now I can't make or receive calls. About 5 hours later, I had not received the label via email, so I called back. I don't recommend Straight Talk to No one! Reward Points have no cash value and cannot be transferred to another customer. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. ConsumerAffairs is not a government agency. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Your Straight Talk phone uses the towers from one of these four networks. Visit our Bring Your Own Phone website at http://www.straighttalkbyop.com to check if your phone is compatible with Straight Talk. The customer service hold times are so long even after holding for almost 2hours the representative somehow hangs up again only to call back and the phone does the exact same thing the previous representative did after I explained the situation yet again this has become a routine thing with straight talk not to mention the service is becoming horrible calls dropping no service the list goes on!!! I can't get pictures in my texts and they are no help after days of taking to them. You will need to perform a separate checkout for the items in your cart. 604 Straight Talk Wireless reviews first appeared on Complaints Board on Jul 30, 2009. Unsubscribe at any time. Tell us what your question is about so we can direct you to the best team to help you. It may also be a good "last-ditch" effort before escalating your complaint to a consumer protection agency. Yesterday we discovered that we can't call the New York State Police. But I stayed on there three hours trying to get a phone for my husband. Went to Walmart, only to have them tell me that they dont know why they sent me and no refund will be granted. There is no spot reserved for this router, you will need to check service availability for your address. Yes, you may change your Straight Talk phone number. Apparently I am not the only one with issues. I have had nothing but horrible service ever since I've had this horrible carrier. Be sure to call the store ahead of time to find out when Straight Talk specialists will be on duty. Additional terms and conditions apply. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. Sign up to receive our free weekly newsletter. "Wait 30 minutes or 2 hours and we'll call you back to see if it's working". We don't call a lot of people. Your transfer of a Phone Number from your current wireless carrier to a New Straight Talk may take up to 7 days and in the case of landline numbers, transfers may take up to 30 days. At 2G Speeds, the functionality of some data applications, such as streaming audio or video may be affected. This was a phone that was over $300, lasted 7 months, and just stopped working (with no misuse of it). Straight Talk could never get my phone to activate. Actual availability, coverage and speed may vary. Very frustrating since Im having to borrow someones phone. You will also receive a text message with the details. WebSo you have a complaint against Straight Talk Wirelesss servicemaybe theyre overcharging you, or a salesperson misled you, or their service isnt what they promised. WebWho can I contact if I am having issues with my Phone Service? I laughed as I am expected to have two phones when I am dealing with the issues. How Do I Check If My Balance Is Due on My Straight Talk Phone? You'll get all the information you need right on your phone! If you arent satisfied with Straight Talks service quality, you might want to cancel your subscription and switch to a new carrier that delivers the quality youre looking for. Please fill out the form below and we will be in touch with you ASAP. People do change cards. Found out on 31st of january they have reneged on monies due to me as I received some service off of the plan. There's no kind of help or communication to help at ALL. Your System Sucks. Step 2: Reach out to Straight Talk customer service, Step: Return the phone and accessories sent to you. Imagine not being able to call the police? Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. Refill with your credit card right from your device. My phone went straight into roaming with the new sim they provided and has been stuck in roaming for like 4 friggin days. > Check Payment Status. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. It's now been a day and half. The first rep. this morning said he'd call me back on my cell right off. Asked for a supervisor and was told they don't transfer calls. Lets get it Straight. The company is lauded for offering some of the most affordable and reliable telecommunication services to millions of users scattered across the US. I spent HOURS on the phone with customer service getting the same answer every time. Terms & conditions, Privacy Central Straight Talk Contact Info. I will be taking the phone back. > Sign In / Reset Password. Yes, as long as Straight Talk provides service in that zip code. Had enough of straight talk terrible customer service. TRACK USAGE: You may download a Data Usage app such as My Data Manager. Click below for our Contact Information and hours of operation! I have now made five separate trips to Walmart in process of trying to set up a service plan for a phone I purchased on Monday. then don't hesitate to contact us, Home / Guide / [Answered] How to Cancel Straight Talk Service Guide. I asked for a manager or someone that could do something. You can now share news articles on your favorite social media channels. Straight Talk Customer Service Number: If you have any concern or looking to buy a new Straight Talk SIM then you can contact them via the following mobile numbers - Phone at: 1-877-430-CELL (2355) SIM Customers (New/Replacement): 1-855-222-CELL (2355) Home Phone Support: 1-800-299-7784 Mobile Hotspot Help/Support: 1-877-430 Alternatively, the rep informed me, I could provide numbers I had called on the phone during the two months before I purchased it. No international roaming allowed. I paid 130.00 for 3 months of service with these people. It goes against our guidelines to offer incentives for reviews. What are the reasons for cancelling the Straight Talk service? Thanks SO much! Airtime minutes will be deducted plus the cost of the International call. > Understand My Bill. I will never use Straight Talk again. It's the most convenient way to manage your service. BasicTalk 911 service operates differently than traditional 911. Long time customer of Straight Talk. They are a SCAM!! All rights reserved. Copyright 2007 - 2023, ContactHelp.com. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. So I got the runaround from them and I wanted to make sure no one ever gets caught in this trap. Straight Talk is a mobile virtual network operator (MVNO) using all three of the major U.S. cellular networksAT&T, Verizon, and T-Mobileto provide its customers with cellular service. If you paid for their service in advance, you are entitled to a refund. Straight Talk is available through Walmart, but you can also purchase equipment and modify your plan through the Straight Talk website. There isn't a clear warning about this and they won't give you a refund if you buy service that doesn't work for your phone. And tell me why the day I paid the 130 plus tax my son phone haven't worked (No text, No phone calls etc) he can't do anything. That dirty freaking bad customer service is awful at Straight Talk. As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative. Straight Talk users call the company's customer service department for a range of reasons, including: Straight Talk offers toll-free customer service numbers, though there are different numbers depending on the type of service or device a customer uses: Hotspot, home phone, cell phone and "bring-your-own device" plan users each have a different number to call. Unfortunately, not everyone can resolve issues by talking with Straight Talk's customer service representatives over the phone. I am very angry. Customer service is the worst, worst trained individuals on the planet. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. While Straight Talk does not have a specific family plan, it makes it easy to add lines to your existing service. The next step is to activate your device and redeem your plan. Harris Teeter. They wanted me to buy another cheap phone to keep my number. Receive your unlock code via email. It doesnt restrict people to long-term contracts, and it offers nationwide coverage and more data plans with flexible payment options. Nobody can help me. In short, the two companies are not related. 2023 TRACFONE. It's not always clear what is the best way to talk to Straight Talk representatives, so we started compiling this information built from suggestions from the customer community. *Refer to the latest Terms and Conditions of Service at straighttalk.com. Straight Talk does not own their own cellular towers. $45 Unlimited plan with unlimited talk, text and data, with the first 10 gigabytes of data at high speeds, then 2G. Straight Talk is a registered trademark of TracFone Wireless, Inc. All other trademarks, service marks and trade names referenced in this site are the property of their respective owners. I have never experienced worse customer service in my entire life. We use dedicated people and clever technology to safeguard our platform. Walmart rep asked my address then recommended ST home internet. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. You can purchase the latest phones or keep your own to take advantage of the companys clear and consistent nationwide coverage. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. Have an idea for Straight Talk? -Once downloaded, open the app and after agreeing with the End User License agreement, you will have the option to log in (if you already have a Straight Talk Account) or you can create an account by selecting Create an Account. You will be able to reactivate your Straight Talk phone with the same phone number within 30 days of your Service End Date. I would not go through this company again for all of king midas' silver. The service was great and I never had an issue that caused any inconveniences. Enter your phone number and pick the keyword that best fits your needs. Message and data rates may apply. Please go to www.straighttalk.com/Activate and select the radio button option "Activate my phone with a new number or Reactivate with an existing or new number". I told all of them the error I got. Use the charger that came with your phone to avoid battery damage. They constantly use data and can slow down the processing speed of your phone. I ordered a Samsung Galaxy S10 from their website. How Do I Register My New Straight Talk Phone? WebOverview of Straight Talk Wireless complaint handling. Consumers love to do business with someone that can admit mistakes and state how they made improvements. There are many easy self service tips you can do to help you enhance your experience. No international roaming allowed. The $10 Global Calling Card must be combined with another Straight Talk Service Plan. Check running services and close unnecessary applications. Actual availability, coverage, and speeds may vary depending on address/location, signal strength, network connection and traffic. There's a problem. It took them a ridiculous amount of time to process my order and when I finally received it, the phone was literally being held together by glue and a rubber band. So we created a free concierge service you can call at the phone number below. Or who knows as it was not freely shared. WebContact Us Now. Your new Straight Talk will be ready to complete activation when your old phone stops working. Track data We then hung up. Now Im sitting here on hold again for over 20 min now. Calling Straight Talk back may result in you getting a representative who is able to help you. This phone number is Straight Talk's Best Phone Number because 115,920 customers like you used this contact information over the last 18 months and gave us feedback. Walmart is the exclusive retailer of Straight Talk service, although it is possible to purchase Straight Talk service and devices through the company's website or telephone-based customer support. Phone was fine for a month. Call (888) 442-5102 to request an unlock. PICTURES AND VIDEO: Turn off automatic picture and video uploading or change your settings to upload on Wi-Fi only. WebStraight Talk, Inc. WebChat with one of our agents live. Click Submit'. Hiding negative complaints is only a Band-Aid. There may be more specific results for "straight-talk-.com", For more specific results for "straight-talk-.com", Showing 1-25 of 137,789 Found Reports Please keep sharing your experiences so we can continue to improve this free resource. I called to see what the deal was and spent 45 minutes on the phone with 3 reps. All of them asked my address. Many consumers have expressed frustration with Straight Talk's phone-based customer service. Visiting a store and speaking to one of its specialists may help you reach a resolution with your issue. Check your balance, refill or manage plans and phones with our 611611 text feature.
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