The space is ADA/wheelchair accessible and includes a tactile map plus a counter for luggage and passenger possessions. Please keep batteries and electronic equipment, including laptops, cell phones, personal digital assistants and cameras with you, or in carry-on baggage - not in your checked baggage. There is no charge for wheelchair assistance, but gratuities are appreciated. For up-to-date information on permitted items you are allowed to take through the security checkpoints, please visit the Transportation Security Administration's (TSA) website or call the TSA Consumer Response Center toll-free at 866.289.9673. Please be sure you obtain a boarding pass before proceeding to the security checkpoint. Portland International Airport is owned and operated by the: Have a question or need help? I love small local airports. PDX parking areas are fenced, well-lit and patrolled by Port of Portland police, as well as parking and airport operations staff. Mulino Airport - Oregon Department of Aviation, Americans with Disabilities Act (ADA) Coordinator, By phone via our noise hotline at 503.460.4100 (OR), or 800.938.6647 (WA). The Port Police will not seize marijuana from travelers when traveling out of PDX if you hold a valid Oregon Medical Marijuana card and you are not carrying a quantity that exceeds an amount that you are lawfully authorized to possess. However, PDX has the latest equipment and deicing techniques for keeping the airport open during all types of adverse weather conditions. TSA screens all checked baggage. For additional information, please visit the TSA website. The Jetport Terminal Building is Always Open. If you believe you left an item in the Portland Jetport terminal, please complete the form below. It is Arizona's largest and busiest airport, and among the largest commercial airports in the United States; in 2021, PHX was the 8th-busiest airport in the United States and 11th . Please note that the TSA recently made an exception for liquid hand sanitizer and is now allowing passengers to bring liquid hand sanitizer containers up to 12 ounces in carry-on bags until further notice. You can obtain your boarding pass electronically on your home computer, via a smartphone app or in person at the airline's ticket counter or check-in kiosk at the airport. We know some travelers need a little assistance getting on their way. Gate passes are available for most, but not all, domestic arrivals and departures, as well as international departures. Be sure to put your name, address and phone number on all your luggage and carry-on items. Mobile Check-in Barcode scanners are located at both security checkpoints to scan boarding passes that your airline has sent directly to your mobile device. To check flight status, or with questions about traveling with animals, please call 1.877.PDX.INFO (1.877.739.4636). They may not be used or charged on the aircraft. There is now Clear station since it's a small airport. Is there a duty-free shop at the airport? The Port of Portland complies with and enforces applicable state and federal laws. Phone Number: 503-460-4234. However, if you're not sure where you lost your item, don't hesitate to also contact the PDX Lost and Found office. Portland PDX Airport info on baggage claim, skycaps, baggage carts, and security. Someone from our customer service department will be in touch soon to follow up. View map of Portland Oregon TSA, and get driving directions from your location. An official website of the United States government. Learn more. You can request information, submit a complaint or compliment, tell us about a TSA PreCheck issue, and request TSA Cares Assistance as well as let us know about a security issue or civil rights violation. For questions regarding specific items call PDX TSA Customer Service at 503.889.3067. Please be aware that curbside service is subject to change. You can also bring larger quantities in your carry-on luggage if you purchase these items after going through the security checkpoint. The Port Police would then determine whether the travelers possession of marijuana is legal. To accompany a solo traveler with special needs to or from an arrival or departure gate (such as an unaccompanied child or an elderly or disabled passenger), you must obtain a gate pass at the ticket counter of the airline on which the person is flying. Airline Information Contact PDX Lost & Found, Airline questions? Portland Oregon TSA Contact Information Address for Portland Oregon TSA, a TSA Office, at Northeast Airport Way, Portland OR. Both rooms are ADA compliant and accessible. However, there is no sales tax in Oregon, and all PDX shops and restaurants are required to charge the same prices as they do in their off-airport facilities. For information regarding prohibited items and screening procedures, please call the TSA Consumer Response Center toll free at 1-866-289-9673 or visit their website at www.tsa.com . Trained service animals are allowed in the airport any time. When using pet relief areas, animals must remain on a leash. For advice on how early to arrive at other times of day, consult your airline. 28855 Lockheed Drive. Gate passes are issued solely at the discretion of the airline. Both the B/C and the D/E Security Checkpoints are open 24 hours, 7 days a week. Arrivals and Departures Pre-security, find the area outside baggage claim at the south end of the terminal (lower level). Our goal is to ensure the safety and health of all passengers at our airport, and for this reason, we have established specific rules for people traveling with animals. Effective July 1, 2015, Oregon Measure 91 legalizes recreational marijuana use for people ages 21 and older. Airlines Serving PDX This also includes liquids (including juice) or gels for diabetic or other medical needs; and gels or frozen liquids needed to cool disability or medically related items. Trained Service Animals The charge is $3 per hour with a daily maximum rate of $12 per day with the seventh day free. Airline ticket counter and checkpoint hours vary. @TSA. For more information, please review the PDX Travel Tips. Please allow up to 30 minutes for your wheelchair to arrive during peak travel times from 5:00 a.m. to 7:30 a.m. and from 10:00 a.m. to 2:00 p.m. Contact your airline directly for specific information. Request assistance with security screening. Federal directives allow only two carry-on items per passenger. Your best bet is to call the traveler directly or have the traveler paged at the airport. If your pick up is in the evening, the upper roadway is typically less congested and is a good alternative location to pick up your party. Security Checkpoint Screening Children 12 and under may leave their shoes on when going through the security checkpoint. Direct Contact Information DHS Mailing Address You'll find the mailbox pre-security at the South Service Center in the Clocktower Plaza, near the A/B/C checkpoint. I left something on the aircraft, how do I get it back? PORTLAND, Oregon - The Transportation Security Administration (TSA) officials on Wednesday shared that current travel projections for the summer months at Portland International Airport (PDX) indicate this summer could equal volumes seen in 2019, which was busiest on record for TSA operations. Quick Info. If you are checking baggage and wish to stand by for an earlier flight, you must inform your airline's ticket counter so your baggage can be tagged accordingly. Telephone: +1 503-288-0075 . Baggage Allowances Baggage policies and fees vary depending on the airline, so contact your carrier directly for information regarding carry-on and checked baggage allowances for children. The Short-Term Garage is adjacent to the terminal and is $4 per hour with a maximum of $30 per day. The Transportation Security Administration (TSA) is the federal agency responsible for managing and operating the security checkpoints at PDX. TSA employees work hard to make sure our skies stay friendlypreventing dangerous materials and people from flying and helping you arrive at your destination safely. procedures, please call the TSA Consumer Response Center toll free at 1-866-289-9673 or visit their website at If my checked baggage is missing, damaged, or delayed, who can help me? Breeze now offers 143 nonstop routes between 35 cities in 21 states nationally. You can also email them at TSA-ContactCenter@tsa.dhs.gov. All Rights Reserved. . For extra speed and convenience, complete the online application before arriving at PDX. Portland International Airport (PDX) Address: 8337 NE Alderwood Portland, OR 97220: Hours of Operation: 9:00AM - 2:45PM, Monday - Wednesday, Friday. Check with your airline for any travel documents required for your specific flight. The airport serves Burbank, Hollywood and the northern Greater Los Angeles area, which include Glendale, Pasadena, and the San Fernando . You can find more information about location, access and pricing at https://www.flypdx.com/Parking. Ground Transportation You can pay at the exit booths as you leave the garages or Economy Lot. Tuesday: 10am-5:00pm Wednesday: 10am-5:00pm Thursday: 10am-5:00pm Friday: 10am-5:00pm Saturday: CLOSED Sunday: CLOSED During open hours call 503-460-4272 If you have lost an item in the airport, please file an inquiry on the below link. The Transportation Security Administration (TSA) is the federal agency responsible for managing and operating the security checkpoints at PDX. TSA COORDINATION CENTER CONTACT NUMBERS UPDATED NOVEMBER 13, 2018 STATE AIRPORT TSA CONTACT NUMBER AL. The absence of proper identification may result in additional screening, and verification of your identity by the TSA. Pick-up locations vary for animals that are shipped via cargo (as opposed to traveling with the passenger). These devices may only be carried in the aircraft cabin (in carry-on baggage or on your person). The Transportation Security . If you need in-flight assistance or wheelchair assistance from the curb to the flight, please contact your airline. Contact us via email at CustomerService@ColumbusAirports.com. If you have questions regarding the Global Entry program please contact the CBP at 1.877.227.5511. USO Northwest Center The USO Northwest Center has moved to a new location at the south end of baggage claim near the revolving door leading to the TriMet MAX/Light Rail platform. Terms and Conditions. Travelers mill about the main terminal after passing through the security checkpoint at Salt Lake City International Airport in Salt Lake City on Feb. 20. Reporting or tracking a missing, damaged or delayed bag must be done through your airline. Some airlines will only issue gate passes if the military member is being deployed to or from Afghanistan or Iraq. Were currently limiting the number of people inside the terminal to minimize congestion. Hollywood Burbank Airport, legally and formerly marketed as Bob Hope Airport after entertainer Bob Hope (IATA: BUR, ICAO: KBUR, FAA LID: BUR), is a public airport 3 miles (4.8 km) northwest of downtown Burbank, in Los Angeles County, California, United States. Find 3 external resources related to Portland Oregon TSA. Check the TSA website for the latest restrictions. You can bring pies and cakes through the security checkpoint, but they are subject to additional screening. Staffed Daily from 6 a.m. - 9 p.m. Information & FAQs. NORFOLK, Va. - A traveler sent their pet cat through the X-ray machine in a carry-on bag at the Norfolk Airport (ORF) Friday morning.We're not kitten. Policies regarding animal travel vary from airline to airline. 25 mins from Bend, OR. Prohibited Items Passenger Support Request assistance with security screening. Items left at the security checkpoints, in the public areas of the terminal, in a parking area, on a parking shuttle bus or on the roadway in front of the terminal are taken to the PDX Lost and Found office. For additional information, please visit https://flypdx.com/Parking. 2023 County Office. Lost & Found Inquiry Would you like to report a noise event? For wheelchair service, please contact your airline in advance if you are traveling; otherwise, call wheelchair dispatch at 503.460.4300 or dial '6' on any of the white courtesy phones located throughout the terminal. If thats the case, you are welcome to step inside and give them the help they need. Pricing, schedules and routes vary from airline to airline, so contact the airlines directly for ticket pricing and reservations. Enrollment on Arrival (EoA) is CBP program that allows Global Entry applicants who are conditionally approved to complete their interviews upon arrival into the United States. You can view the USO location on the terminal map under 'USO.'. Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122).City and state must be separated by a comma followed by a space (e.g., Houston, TX) Liquids, Gels and Aerosols Liquids, gels or aerosols are only allowed in limited quantities in your carry-on luggage. Your airline is responsible for issuing gate passes to family and friends of military personnel, and it's done at their discretion. Portland (45.58926 ,-122.593753) Lost And Found If you've lost something at Portland International airport and would like to recover it, the proper contact information is below. PORTLAND, Ore. - The Transportation Security Administration (TSA) today announced that local residents can enroll in TSA Pre at Portland International Airport (PDX) for a four-week period starting Monday, April 1, 2019. Can I still fly if I don't have a valid ID, or if my ID is a temporary paper copy? At PDX, we understand and appreciate the need for some passengers to travel with their animals. What should I expect at the security checkpoint? Airlines Serving PDX. Distance From Downtown Portland: 6 miles (10 km) Website: flypdx.com. A passport and other documentation may be required for your children if they are traveling internationally. No, there is not. Yes, there is free Wi-Fi access in the terminal, rental car center and TriMet MAX platform. If the animal does not fit in a standard-sized cabin carrier, the owner must carry the animal at all times, except when using the pet relief area; if the animal is too large to carry, the animal must remain on a short leash that does not extend from the body by more than three feet. Use CLEAR for seamless, predictable security right away! Outer Coats Coats must be placed in your carry-on baggage or in a bin for the X-ray machine. For specific information regarding your flight, such as ticketing, travel documents, baggage restrictions & fees, please contact your airline directly. As provided for in the Americans with Disabilities Act and equivalent state law, a service animal is a dog that has been individually trained to do work or perform tasks for the benefit of an individual with a disability. The National Plan of Integrated Airport Systems for 2011-2015 categorized it as a . No reservations are taken for the parking garages or Economy Lot. Does the airport offer wireless or high-speed internet connections? 3.4 20 reviews. Members must place their membership number (also referred to as their PASS ID) in the Known Traveler Number field of their airline frequent flyer profile or when booking their reservation. PWM NAC Procedures Working Group Meeting- Thursday March 2, 2023 at 5pm Gel shoe inserts are not permitted, but shoes constructed with gel heels are allowed and must be removed and screened. First-time Flyer Tips; EU Delayed Flyer Rights; Security & ID. When do the airline ticket counters open? Utah mDL is now available to every cardholder in Utah, and thousands of Utahns have opted in. TWIC Apply for a TWIC card. Delayed/Canceled Flights How do I check the status of flight arrivals and departures? 2023 Red Cirrus, LLC. Vehicles that wait at the curb or are left unattended will be ticketed or towed. Claims Submit a claim for lost/damaged items or personal injury. 2226 reviews of Portland International Airport - PDX "The Portland International Airport is a quaint, medium sized airport with enough breathing room to get through baggage check. All passengers age 18 and older will need government-issued photo ID, such as a driver's license or passport, along with a ticket, e-ticket receipt or printed e-ticket confirmation. It is recommended, not required, that the name on prescription medication label match your boarding pass. Your wheelchair aide will assist you with your luggage. To avoid this, TSA has worked with several companies to develop locks that can be opened by security officers using universal "master" keys so that the locks may not have to be cut. 503.460.4500 Email Us. For specific carry-on item information and size restrictions, contact your airline. What if I need assistance with a flat tire, a dead battery, or I can't locate my car? Can a non-traveler go through security to meet or escort a passenger? Toll free airline phone numbers Get started by filling out a few quick questions online. Contact your airline regarding identification requirements for unaccompanied minors, and for infants and children that are being held and dont have a purchased seat of their own. Paging someone: Contact the Customer Service Paging Center at 503.460.4040 or 1.877.PDX.INF0. The new routes are now on sale at introductory fares from just $39* one way. 5/5 . An airport representative will transfer you to a Smarte Carte representative. Eligible mileage program cards are listed below. The young woman who works there was extremely friendly, efficient and helpful. These are dedicated spaces that offer privacy for travelers and airport employees who need to express milk. Pet waste bags and receptacles are provided for your convenience. Curbside check-in is currently closed. Do not place anything on or under the electronics when putting the items in a bin. View our, Washington State Department of Transportation, U.S. Department of State / The Bureau of Consular Affairs, International Airline Transportation Association, USDA, Animal and Plant Health Inspection Service, SkyMiles: Platinum Medallion, Gold Medallion, Silver Medallion, Hawaiian Miles Pualani: Platinum, Gold, Premier, Mileage Plus Premier: Executive, Executive 1K Gold, Silver, Global Services. For international flights, we recommend that travelers arrive 2 1/2 hours before all departures. . For emergencies, please contact our Communication Center at 614.239.4029. A member of the Jetport staff will respond to your inquiry and, if the item is found, let you know where to claim it. Related Links: However, we recommend that you not leave any valuables in your car. Check with your airline for documentation requirements. I'm traveling with medical devices. The phone number is 866-289-9673, and representatives are available from 8 a.m. to 11 p.m. EST on weekdays and 9 a.m. to 8 p.m . Airline Information Call the airline directly, or the airports information line at 503.460.4040 for your airlines ticket counter hours. Where are the airline cargo offices located? You can contact the parking office at 503.460.4848. Welcome to PDX Portland International Airport Arrivals Departures Find an arriving flight Enter city, airline or flight number Shop/Dine Parking Transportation Map Portland, Oregon Local Weather 43.3F Traveler Updates Masks are no longer required at PDX. Suggest Listing Items such as pillows, diaper bags and tennis rackets are usually considered personal items. Check with your airline. Portland, ME. PreCheck enrollment is available at PDX for all departing ticketed travelers just past the North Security Checkpoint by Gate E2 . *Security Checkpoint hours are subject to change. How do I arrange for wheelchair assistance? U.S. Department of State / The Bureau of Consular Affairs Visit the Transportation Security Administration (TSA) website, www.tsa.gov, or call them at 800-255-1111. please call the Transportation Security Administration (TSA) or visit . PDX Customer Service Yes, there are three pet relief areas: one outside and two inside the terminal. TSA is full of all kinds of people: high school graduates, single moms, veterans, people looking for a career or just a way into federal service. For that reason, it is recommended that you contact your airline in advance to ask about their gate pass policies. Remember that greater quantities of liquids, gels or aerosols can be taken in your checked luggage. the Transportation Security Administration asks that you either leave your bags unlocked, or use a TSA-recognized lock to lock your bag. Animals not traveling with their owner or being shipped by air are not allowed inside the terminal. When using pet relief areas, animals must remain on a leash. The space is ADA/wheelchair accessible and includes a tactile map plus a counter for luggage and passenger possessions. If you have checked baggage and your plans change after checking in, contact your airline immediately to retrieve your luggage. If you are traveling domestically within the United States, it is requested that all passengers age 18 or older present non-expired government-issued photo ID, such as a driver's license or passport. At PDX, we understand and appreciate the need for some passengers to travel with their animals. *Please note: this email account is monitored Monday-Friday. Animals and their owners are subject to warnings and citations, which can come with a fine of $250 and/or removal from the terminal: 1) if the animal or handler violates airport rules, 2) if the animal is not housebroken, 3) if the animal is not under the handler's control and the handler is not taking effective action to control the animal (e.g. PreCheck lanes open at 4am and close at approximately 4pm daily at each security checkpoint. Global Entry. You can view and apply for available jobs at PDX on the PDX Jobs Board. PDX Parking. Due to security regulations, the curb is reserved for active loading and unloading of passengers. Airline ticket counter and checkpoint hours vary. Please be aware that some airlines are more restrictive with their policies than others. You will not need to remove suit jackets or blazers unless requested by the screener. Travelers should contact their airline directly for hours and additional information. A passport and additional documentation may be required if you are traveling internationally. If needed, most airlines offer animal carriers, and carriers are available at pre-security news and gift shops. 3/4/2015. Phone number (541) 504-3499. Here, you'll find Avis, Dollar, Enterprise, Hertz and National car rental agencies. Free Baggage Carts Upon Request Smarte Carte provides free baggage carts for military personnel who present current military identification. For inquiries about items you may have left on your plane, please contact your . Can I drop-off my party curbside and leave my vehicle unattended for a few minutes to assist them into the terminal? 503.460.4234 or toll free 1.877.739.4636 - representatives are available between 6 a.m. and 11:30 p.m. daily, including holidays. Can I confirm that a family member or friend is on a flight? Related Links: The U.S. Department of State - Bureau of Consular Affairs website provides information regarding the travel documents needed for any country that you are visiting. The agency also . Use this tool to help you get between terminals, No destination-specific delays are being reported at. Direct Contact Information Find direct contact information for DHS, its component agencies, and specific programs of interest. Passengers Served: 19.8 million annually.
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